Shipping policy

Last updated: September 2026

Shipping destinations

We currently ship to selected countries across Europe, including the European Union and United Kingdom.

If your country is available at checkout, we can ship to your address.

Processing

Orders are normally processed within 1–3 business days.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Delivery times

Estimated delivery to Europe is approximately 7–10 business days from dispatch.

Delivery times are estimates rather than guarantees. Actual delivery times can vary depending on destination, customs processing, carrier conditions and other circumstances outside our control.

During periods of unusually high demand or disruption to international shipping, delivery may take longer.

Customs, duties and taxes

Orders may be subject to customs duties, import taxes or other charges depending on the destination country and applicable local regulations.

Any such charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Tracking

Where tracking is available, tracking details will be sent to the email address provided with your order.

Please allow some time for tracking information to become active after dispatch.

Delayed or missing orders

If your order has not arrived within the expected delivery period, please contact us through our Contact page.

We will work with our shipping partners to investigate the shipment.

Incorrect delivery information

Please make sure your delivery address is correct before completing your order.

If an order is returned because an incorrect or incomplete address was provided, we will work with you to determine the available options. Additional shipping charges may apply where a new shipment is required.

Contact

If you have any questions about shipping or your order, please contact us through our Contact page.